Please take a moment to tell us how your experience with us was.
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1. How would you rate the appearance of the store?
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2. How would you rate the knowledge and professionalism of your sales person?
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3. Were you given a comfort test to determine which feel you prefer (firm, plush, pillowtop)?
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4. How would you rate the shopping experience?
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5. Were you contacted the morning of delivery and given a two hour delivery window?
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6. Did your delivery occur within the 2-hour time window you were given in the morning?
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7. How would you rate the appearance of the delivery team members?
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8. Did the delivery team give you a warranty card for your mattress set?
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9. How would you rate your delivery experience?
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10. How many stores & web sites did you visit before purchasing at our store?
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11. What was the deciding factor to shop with us?
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12. How would you rate the quality/value of the merchandise you purchased?
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13. Did you visit MattressBarn.com during your shopping experience?
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14. How likely are you to recommend Mattress Barn to others?
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Comments or Suggestions:
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